Business VoIP Solutions - Don't Think, Just Avail

Today, Voice over Internet Protocol or VoIP has become a common term the world around. It has made long distance and international calls possible comparatively at cheaper rates. No doubt, the benefits and efficiencies associated with the IP network have marked its importance in different spheres of industry like businesses, corporate and residential users. Business opting for a VoIP solution tends to increase the profit margins or cut down monthly telephone bills to a large extent. The market is swamped with the solution providers, before availing the service, a user or client must look out for the provider who stresses on delivering good voice quality, reliability, efficient network and security.

To make the benefits clearer, by utilising an internet connection; VoIP has the capability to provide the user with free phone calls, unlimited long distance or international calls, as it detours phone companies and other related surcharges. Therefore, this makes VoIP solutions highly advantageous for businesses that hold global presence. Depending upon the needs of business, solutions can be divided into 2 types, namely, call termination services and IP Centrex services. In the call termination service, any business house can reduce their telephone expenditure by 50%, as business calls are terminated by using public internet or privately managed IP network. On other hand, the IP Centrex refers to a number of IP telephony solutions, which allows voice calls to transmit over the network in a digital packet format streams across a broadband. It uses single broadband access facility for carrying the digital voice packets for numerous calls simultaneously.

For availing the VoIP business solutions, the user requires a computer, a broadband connection and Analog Telephone Adapters or ATAs accompanied with the latest voice over IP services. In a nutshell, switching to VoIP solutions has become a logical alternative for many business and corporate houses that are looking for definite improvement in their profits to grow.


To know more about these solutions and services, visit: Business VoIP Solutions [http://www.icallglobe.com/voip-solutions.html] in addition to various enhanced quality VoIP Service [http://www.icallglobe.com/voip-services.html].
Article Source: http://EzineArticles.com/expert/Kristen_Kiya/96273

Why Choose a Hosted VoIP PBX For Your Business Voip Solution?

1. Calls are Cheaper

No matter what your industry, call costs for business VoIP service is significantly cheaper than call costs for analog phone service. Switch and save.

2. Equipment is Less Expensive

With hosted VoIP the only equipment you have to purchase is the phones, Internet connect, and VoIP service. Electing to go the hosted VoIP PBX provider route allows businesses to forgo the large expense associated with purchasing an onsite phone system. With hosted VoIP, the hosting company keeps the equipment at their location and allow you to access it via the Internet.

3. Less Maintenance

If you're using a hosted PBX system, then all IT support, maintenance and upgrades will be handled by your solution provider. This will allow you to reduce your staff and cut costs in IT. You'll also be able to reduce staff in the administrative department. After setting up an automated attendant greeting and automatic call transfer, customers will be easily routed to your line without the assistance of an employee.

4. Easy add new Phones


With a hosted VoIP PBX adding a new line is simple. All you need to do is purchase a new VoIP phone, plug it in and order an additional line. Following this you will be up and running!

5. Hosted VoIP PBX Systems are Perfect for Telecommuters

All a telecommuter needs to access the full range of feature of the office phone system at home is a VoIP phone and an Internet connection. Simply plug it in and they are good to go! Telecommuting reduces travel expenses, saves money on office space and utilities. Also, when employers have the option to hire outside of their area they can pull from a greater talent pool.

6. Use Hosted VoIP to Unify Your Communications

Many hosted PBX systems offer unified communications abilities. With a hosted business VoIP system you can enjoy the luxury of having voicemails and faxes sent straight to your inbox. You'll also be able to integrate your outlook contacts and ultimately, saves time and increases productivity.

7. Access Innovative Features

Dynamic auto attendant, advanced ACD & call queue, unified voice and fax messaging, visual call reports and the option to record calls are just some of the hot features that can come with a hosted VoIP PBX system. If you pick the right provider you can access a feature offering that you'll love.

As a Marketing Communications Manager at FreedomVOICE, John E Lincoln is responsible for educating consumers about the tremendous benefits that Hosted VoIP PBX has to offer. This includes cost savings, productivity increasing features, unique support for remote workers, and more. Find out more about FreedomIQ and business VoIP service.
Article Source: http://EzineArticles.com/3559630

Evaluation Criteria for Selecting Your Business VOIP Solution

Introduction to VoIP Business Communications

Migrating your business communications to VoIP (Voice over Internet Protocol) from the legacy Public Switched Telephony Network (PSTN) or PBX is a sound business decision, now that VoIP has achieved acceptance as a mainstream communications service. However, business VoIP solutions come in many varieties, from VoIP call termination service to IP Centrex service. The primary motivation for businesses to migrate their communications network infrastructure to VoIP services comes from the ability to make much less expensive voice calls and faxes. Deployed properly, business VoIP, whether implemented in small, medium, or large organizations, can lead to improved productivity and increases in profitability.

Types of Business VoIP Solutions

One solution for businesses looking to reduce their communications costs is known as Voice over IP Call Termination through which a business could potentially save up to 50% on calls as compared to the PSTN. This service uses the public Internet or privately managed IP network to terminate your business calls instead of the PSTN, thereby realizing substantial savings for you. Another business communications replacement service is known as IP Centrex, or Hosted Centrex service. This can be thought of as a virtual PBX replacement service. The Service Provider you choose provides PBX-like features from their "host" softswitch at their POP over your business' existing broadband connection. You should determine which type of service best suits your business needs as part of your business VoIP solution evaluation.

Evaluation Guidelines

Because of the increasing popularity of VoIP to reduce business communications costs, there have been many recent Service Provider entries into the marketplace. With the current proliferation of new providers, they are often newly minted wholesale carrier Service Providers and individual resellers who make very attractive price and quality claims that they cannot meet. This of course will lead to your dissatisfaction with VoIP business service and a negative outcome to your decision to switch. For these reasons, it is best to create a "short list" of well-known, established and reliable VoIP Service Providers. A reliable VoIP Service Provider would be any communications provider who has a solid customer base, seasoned telecom management and engineers, with 2 or more years of reputable service experience.

Evaluation Criteria to Select Your Premier Business VoIP Service Provider


All well-established VoIP carriers in the market will claim to offer the best VoIP business solution. So how do you choose who should be on your "short list" and final choice to implement your VoIP solution? The following criteria should all be considered when selecting the best business VoIP provider:

1. Voice Quality: A premier Service Provider will have multiple POPs (Point of Presence) and softswitches, resulting in minimum latency (aka delay) and allowing for faster connections. Minimizing delay and jitter (the short term instability in the quality of a call) are 2 crucial parameters of providing high quality VoIP voice and fax calls. Another critical parameter that should be used to gauge voice quality is the Service Provider's MOS (Mean Opinion Score) number. MOS Scoring is a subjective test of a call's quality originally designed by the Bell Companies to quantify the quality of a voice call, with 1 being unacceptable and 5 being superlative. A typical range for Voice over IP would be from 3.5 to 4.2 using a G.711 Codec. In contrast, a score of 2.8 to 3.2 is typically seen for cell phone calls. For your business VoIP service, you should specify a minimum 4.0 MOS score from your potential provider, with a goal of getting as close to 4.4 (which equates to PSTN "toll quality" network service) as possible. Good voice quality is one crucial factor in your evaluation that separates the average provider from the best.

2. Pricing: One of the most critical areas that probably attracted your business to moving to VoIP service in the first place was to reduce its telecommunications costs. Make sure to thoroughly understand the rate structure of the various providers you have chosen to evaluate. Due to increasing competition in the business VoIP space recently, rate can vary widely. All VoIP networks are not created equally, and a provider's internal cost structure and profit margin requirements can create a wide range of pricing structures. Also be sure to negotiate discounts based on volume of calling, generally expressed as MOU (Minutes of Use) that you plan to send to the Service Provider.

3. Network Integration: All businesses in operation today have an existing telecom network to meet their various telecommunications needs. Migrating to VoIP service should be a seamless and relatively painless transition for your business. The VoIP Service Provider of your choice should be able to easily integrate your existing service with VoIP so that your network operations are minimally affected during the migration process.

4. Feature Richness: A wonderful aspect of both Voice over IP termination and hosted IP services is the wide variety of value-added features they allow to be offered. Call waiting, call forwarding, 3 way calling, speed calling, pre-established teleconferencing, even video- conferencing (and many others) are are available, usually at little or no cost, which will help achieve your goal of increasing productivity. Choose the provider who offers you the features & services that meet your business needs and will add value to your particular organization.

5. Billing: All premier VoIP Service Providers should offer a real-time billing capability with demonstrable expertise to exert proper control over the VoIP minutes used by their large number of individual customers. CDRs (Call Detail Records) should be available on every single call billed, allowing them to optimize their network and you to ensure the rate structure you signed up for is being charged accurately and consistently.

6. Trial Results: To verify the claims regarding the quality of the network, your service, and user friendliness of features that will ultimately determine your overall service satisfaction, you should always sign up for a live test trial from the VoIP provider being evaluated. The trial should be no less than 48 hours, preferably longer. This will give you a good representation of the services and features being offered. During the trial, be sure to get measures of the ACD (Average Call Duration), ASR (Average Success Ratio), and PDD (Post-Dial Delay) which also can be used to compare different providers' QoS (Quality of Service).

Ultimately, you should choose the best business VoIP service for you and your organization, based on the evaluation criteria, to attain a high level of satisfaction with your new VoIP business service. In this way, you will achieve the original goals for moving your business communications to VoIP of cost reduction and productivity improvement.

Neil Abramson writes on telecommunications and technology related issues. You can learn more by

visiting my blog, Basics of VoIP at http://basics-of-VoIP.blogspot.com
Article Source: http://EzineArticles.com/792702

Business VoIP Solutions - Select the Best Solution

The business houses that deals in outsourcing bids an adieu to traditional Public Switched Telephone Network for their daily communicating needs. The conventional PSTN communication system is based on heavily regulated network of circuit switched technique. This circuit switched network charges heavy on every call. Today, with an advent of IP telephony, business houses make long distance or international calls at minimum rates. Switching to VoIP solutions has become a logical alternative for many business and corporate houses that are looking for definite improvement in their profits.

The VoIP solution varies on the basis of type, size and operations of business. There are two types of business VoIP solutions i.e. call termination services and IP Centrex service. So, depending upon business solutions, voice over IP service varies from small, medium and large organisation to improve on the call productivity and cost efficiency. While availing call termination service, any business or corporate house can reduce monthly telephone expenditure by 50 % compared to traditional PSTN. Well, this is because business calls are terminated by using public internet or privately managed IP network. Thereby, it increases the profit margin of the business. The IP Centrex or Hosted Centrex service deals with virtual PBX replacement service. In the IP Centrix service, business house has to choose the service provider that offers PBX from their "host" soft switch at their POP over business's existing broadband connection.

For making cheap calling through VoIP, user requires a computer, broadband connection, Analog Telephone Adaptor or ATA as well as latest VoIP services. This allows the user to make calling as normal using standard phone lines. While searching for the best VoIP business solution provider, user must look for features like voice quality, cost efficiency, network integration, functionality and security.

To know more about these solutions and services, visit: Enhanced quality VoIP Solutions [http://www.icallglobe.com/voip-solutions.html] and VoIP Service [http://www.icallglobe.com/voip-services.html].
Article Source: http://EzineArticles.com/896555

Business VoIP Solutions - Increase Profits by Reducing the Telephone Bills

Every business is on the edge to converge their networks and telecommunication services to the packet switching mode, in the present day world. This is because the traditional PSTN services are based on the circuit switching technique that charges heavy on each call. On the other hand, the new advanced internet telephony services have led to the concept of unified communications, wherein users are able to transmit the voice, data and video over a single IP network.

With the advent of business VoIP solutions, businessmen or users enjoy long distance as well as international calls at significantly lower rates. The cost effective feature of the advanced internet telephony services is perfect to handle the rising communication costs across the world. Moreover, the business VoIP solutions enhance customer satisfaction with call productivity as data or video are send over the same IP network.

There are two types of VoIP solutions used in business namely call termination and IP Centrex services. Therefore, depending upon the need and requirement, businesses can opt for any one. These solutions are in conjunction with the packet switching technique that provide business-class phone capabilities. This technique has motivated other businesses to switch over to the voice solutions to avail the benefits. Moreover, it has become a logical alternative for many business and corporate houses that are looking for definite improvements in their profits. As a matter of fact, VoIP solution allows businessmen or users to add more profits by reducing on telephone bills by up to 50 percent.

The solutions VoIP vary from one business to other, as they are based on type, size and operations of the business. Therefore, the best solutions must give advantage in terms of flexibility, scalability and security to the users. The business solutions allow users or businessmen to enjoy seamless connectivity. Moreover, while accessing business calls, users can avail bundled features such as access to email accounts, live chats or high speed Internet access, simultaneously.

There are many VoIP solution providers in the market; businessmen must opt for a reputed provider that offers best services. The solution should enable businessmen to communicate freely with clients across the world. Moreover, the solution must offer efficient customer support services round the clock i.e. 24x7x365 to assist users at anytime of the day.

To know more about these solutions, visit: Business VoIP Solutions [http://www.icallglobe.com/businesssolutions.htm] provided by one of the leading VoIP Providers [http://www.icallglobe.com].
Article Source: http://EzineArticles.com/971820

Identifying The Best Business VoIP Solution For Your Business

Every Business has specific communication demands relating to the kind of service that they are providing, their vendors, clients etc. VoIP solution, however, helps solve all the requirements of the business houses. Business VoIP solution is tailor-made to provide a one-stop solution to the corporatist, Internet service providers as well as contact centers.

If VoIP termination service is used efficiently and creatively, it can help flourish your business. There are a cluster of business VoIP solution providers available in the present telecommunication sector. Selection of the best voice over IP solution provider can be made simpler by following the below mentioned simple guidelines.

What Accounts For Best Business VoIP Solution -

There are a number of factors which can help you to select the best VoIP call termination service.

1. Call tariff - Different VoIP providers offer different call tariff for transmitting the call. Always ensure that your provider is offering you the rates which are at par with the industry rates if not less. Even a cent difference would count once you start making long distance and international calls

2. Quality - Ask your VoIP provider for a test call in order to check the quality of service in live scenario. Quality can also be judged on the basis of average call duration rate, average success ratio and post duration delay. Higher the ACD and ASD and lower the PDD, better would be the quality. Also, if a provider has direct links with a Tier-1 operator the service would be of high quality

3. Ease of operation - A good voice over IP provider would try to integrate the IP telephony with the organizations communication structure with maximum ease and minimum discomfort

4. Initial professional training - There are few premium service providers who offer initial training to the corporatist who are using VoIP services for the first time, thereby enabling their client to achieve a certain level of comfort with this new technology

5. Features - One should ensure that the features like call conferencing, call waiting etc. that can be used to enhance the way the business operates are a part of the solution being offered

What is in it for ISP's?


VoIP business opportunity can be utilized to the full extent by Internet service providers who can pre-set their existing service which is broadband connection with VoIP call termination service. This offers two advantages to the end consumer. Firstly, they no longer have to keep a tab on two different bills coming from two different providers. Secondly, they will get the additional benefit of getting these services from the provider at discounted rates, since it's a bundled up deal. Moreover, residentials' will find it easy to take the VoIP call service from a provider whom they already trust.

ISP's can boost of this revolutionary upcoming technology to get new customers too, as it will give them the advantage of placing them on a different platform than their competitors.

Choose a different platform for your voip, visit: VoIP Business Solutions [http://www.icallglobe.com/businesssolutions.htm] offered by one of the best ISP Solution Providers [http://www.icallglobe.com/solutions-for-isp.html]



Article Source: http://EzineArticles.com/650073

Business VoIP Solutions - Communicate Freely Among Clients

Communication plays an integral role in any business, whether it is big or small. For internal or external communication in business, channel of communication should be efficient as well as cost effective. Considering the factor of cost, smart businessmen have shifted to business VoIP solutions.

In comparison to pre-existing PSTN services, the business VoIP solutions tend to increase the profit margins and cut down the monthly telephone bills to a large extent. The solution allows businessmen or users to make long distance or international calls at significantly cheaper rates. Therefore, switching to business solution VoIP have become the logical alternative for many businesses and corporate houses, as the solution helps to make a definite improvement in the profits.

To define VoIP solutions, it can be said that it is a communication means that allows users or businessmen to interact with clients - many a times, over a high speed broadband connection. The high speed broadband connection guarantees communication with better voice quality; transmission of voice, video and data over a single line is also possible. As a matter of fact, to avail the benefits of VoIP, users have to install hardware and VoIP software to their existing phones.

The benefits attached to hosted VoIP solution for any business house includes:

1. Cost Efficiency: Business solution helps users to cut down on monthly telephone bills. In some business houses, bills are dropped down by 40 to 60 per cent. The factor of cost efficiency is depended upon the selection of VoIP solution provider and more importantly on products that users use.

2. Availability of built-in features: Users, while making a selection for the provider, must look for built-in features like voice mail, call waiting, call routing, caller ID and call conferencing. These features are additional when compared to the ones available with traditional phone services.

3. Flexibility: With business solution VoIP, users enjoy the communication in a more flexible way. It allows users to add or extend telephone lines in their exiting VoIP systems.

4. Compatibility: The solution offers user-friendly interface for businesses as well as corporate houses.

To conclude, business VoIP solutions enable businessmen or users to communicate freely with clients, across the world at a reduced rates. More than that, this solution offers efficient customer support services to assist users at anytime of the day.

To know more about these solutions and services, visit: Business VoIP Solutions [http://www.icallglobe.com/corporate.htm] provided by one of the leading VoIP Provider [http://www.icallglobe.com].

Article Source: http://EzineArticles.com/expert/Kristen_Kiya/96273